We had been asked by a customer to tender for a bulk haulage contract we were already providing, the current arrangement was coming to an end and it was a large part of our existing business. Not having done many tenders before, we needed help to prepare the right material and answer over 500 technical questions! Most importantly, we needed to fight off our competitors to re-win the contract for the next couple of years. We had heard about Complete Tenders reputation through a colleague and we contacted them for help. Their service was highly professional; both Julian, Matthew and their team got to grips with our transport and logistics operation quickly, they helped us understand the requirements and what our customer was really looking for in our tender. Although the questionnaire was lengthy and very complex, they communicated everything to us throughout and produced excellent answers in a short timeframe. Thanks to Complete Tenders, we were able to show the customer that Mayling Transport were still the best service provider on offer and beat some much larger companies in the process. We won the contract and look forward to winning the next one!
Alan Mayling, Mayling Transport